Cloud Contact Center
Responding to customer requests can be complex, but the tool's you use shouldn't be.
Customer experience is key differentiator in modern era, and cloud contact center solution can help companies move towards an omni-channel contact center that connects all the customer touch points. Selindo Cloud Contact Center platform captures and consolidates customer conversations in one place, give a complete customer engagement and communication solution so you can provide a great customer experience.
- Scale: The on-demand nature of cloud solutions allows true scalability for companies when needed, allowing for unlimited scalability.
- Improved Reliability:
- Cost Control
- Improved Customer Experience
- Inbound Call
- Outbound Call
- Omni-channel: Email, Chat, SMS
- Voice Recording
Why Selindo Cloud Contact Center?
- Local: Selindo Cloud Contact Center hosted in Data Center located in Indonesia with local support, eliminating geographic and language barrier. This also help you to comply with government regulation for data residence.
- Build on solid and robust cloud infrastructure: Our services are hosted on world class Data Center, Network Operation Center, Security Operation Center, Service Desk, and certified for Information Security Management.
- More than 30 years experience: We are an expert in providing communication technology for enterprises, supported by reliable and leading partners in contact center industry.
Cloud Contact Center solution for any type of business
A cloud contact center may not be the best choice for every organization, but many businesses will find the cloud to be a viable, and even superior, choice for their contact center. No matter what type and size of your business, we have a suitable cloud contact center solution for you.
- Cloud Contact Center for Bank / Insurance (FSI)
- Cloud Contact Center for Enterprise
- Cloud Contact Center for SMB
Contact us for further information or discussion.