Selindo Alpha
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    • Past Events >
      • Selindo Technology Update 2020
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    • System Release Info >
      • Avaya
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Product Features

Omni-channel Integration for
​Complete Customer Journey

​Price is no-longer the main reason your buyer went with others. Customer experience is the now the battlefield. Interactions that happened across channels and devices can be recorded and analyzed to give you the insights of what your customers really need. Customer-based business strategy constructs the most sustainable leading position.
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​Integrate to your Existing PBX/CC/Apps

Your can keep your existing system, while adding more features and capabilities to enhance customer experience, employee engagement and cost efficiency. We are here to help you build, configure and install the system that is right for your organization.

Voice & Screen Recording 

Enhance your ability to see everything that happened during customer interaction and find insights of current trends, customer difficulties and ways to create a better and more efficient customer service center. 

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Real-Time Authentication

Voice Biometrics

Artificial Intelligent

Chatbots
​Analytics
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Call Transfer & Conference

Let your employees collaborate to give the best customer experience

Agent Activity Monitoring

Monitor your agent's activities in real-time, their status, and customer survey results regarding their performance in providing assistance and solution.
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Contact Us
Selindo Alpha, PT.
Jl. Melawai XI No. 62, Jakarta Selatan, Indonesia
Privacy Policy
©Selindo Alpha 2020
  • Company
    • Profile
    • Partners >
      • Satellite Communication Partners
      • Enterprise Communication Partner
    • Awards & Achievements
    • Contact Us
  • Solutions
    • Trending Solutions 2021 >
      • Customer Experience
      • Cloud Contact Center
      • e-KYC Solution
      • Automated Quality Management
      • Speech Analytics
      • Biometrics
      • Process Automation
    • Satellite Communication
  • News & Events
    • Articles
    • Upcoming Events
    • Past Events >
      • Selindo Technology Update 2020
      • ICCA Tech Sharing 2020
      • "Automation For The People" Seminar
      • ICCA Tech Sharing 2019
      • Selindo Solution Update 2018
    • System Release Info >
      • Avaya
      • NICE